Friday, February 5, 2010
Today is "D" Day before I get angry...
I have had a bit of a battle on my hands with my health insurance provider lately, actually to be honest it has been going since Ellie was born.
To make a long story short, basically when Ellie was born and we realised then that she only had one eye, I contacted my health insurance as I was told by our paediatrician that we would need to be covered for prosthetics. In short my provider proceeded to tell me on numerous occasions that as this was a "pre exisitng condition" we would not be covered.... What the???
So me as a mother who only ever wished for a healthy baby was meant to be aware of this before my baby was born... you have to be joking.... That was a massive battle on my behalf, in the end I won, and they chose to cover me, however it was going to cost me an extra $100 a month (nice!!!)
Recently I put a claim in for Ellies first prosthetic eye, to which they adivsed me as it wasnt done in a hospital under a anaesthetic it wouldnt be covered.... what the??? Again I had to fight to ensure we were rightfully paid for what I thought we were covered for.
Now, I have actually been paid for the prosthetic eye, however we are still waiting on a payment for the eye socket expander that was inserted in early November 2009, that is 2 1/2 months ago... Now do you understand my frustration.....
Having a child with extra needs and complications is hard and stressfull enough, I shouldnt have to constantly fight for what I am entitled too. So today the insurance company asured me that it would all be finalised and I would be paid the entitlement for the socket expander...
Lets just hope they are right, otherwise it means another phone call... maybe I should start charging them for their time... Yeah right!!
Posted by Melissa Young at 9:07 AM